SHIPPING & RETURNS
The USA Toyz Team takes great pride in providing exceptional customer service. And, for us, that means getting your order out fast and processing returns even faster.
SPEEDY SHIPPING
Our shipping policy is simple – we select the most secure, fastest service based on your location upon order, and is often fulfilled via Amazon. That helps us keep costs down for you and for us. Here’s the breakdown:
Haven’t received your order? Contact us at support@usatoyz.com and we’ll look into it ASAP.
USA TOYZ 30-DAY RETURN POLICY
We’re happy to accept returns for a full refund within 30 days of purchase for any item that has not been opened or used. Follow these easy steps to process your free return:
USA TOYZ GIFT EXCHANGE POLICY
Receive a USA Toyz gift, but it’s not quite what you wanted? No problem! We’re happy to provide a one-time exchange for an item of equal or lesser value. Just contact us at support@usatoyz.com and we’ll get you the gift you want.
QUESTIONS OR COMMENTS?
Please contact us at support@usatoyz.com with any questions or comments you may have about our policies. We strive to provide you with a 5-star experience, and we’re ready to help with whatever you need.
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Anna BtAnna BtAnna Bt Verified Buyer 11/03/2020